PrivacyPolicy

Information you voluntarily provide, including name, email address, phone number, appointment requests or inquiries, and payment and billing information processed through secure third-party providers.

As a medical and wellness provider, Gen 3 IV Hydration & Wellness may collect health-related information necessary to provide care, including medical intake forms, health history and treatment eligibility information, and information related to IV therapy services.

This information is considered Protected Health Information (PHI) under HIPAA.

When you visit our website, we may collect IP address, browser and device type, pages visited, and time spent on the site.

Automatically collected website data is not used to diagnose or treat medical conditions.

We use information collected to provide, coordinate, and manage IV therapy and wellness services; evaluate treatment eligibility and safety; communicate appointment, treatment, and service information; process payments and transactions; improve website performance and user experience; and comply with legal, regulatory, and healthcare obligations.

SMS consent is not shared with third parties, with the exception of SMS providers.

Gen 3 IV Hydration & Wellness complies with HIPAA and applicable state privacy laws.

We may use or disclose your PHI without written authorization for treatment, payment, and healthcare operations. This may include coordinating care with licensed medical professionals, billing and insurance processing if applicable, collections, quality assurance, compliance, and internal administration.

We may also disclose PHI when required by law or to prevent a serious threat to health or safety.

You have the right to access and obtain a copy of your PHI, request corrections to your medical records, request restrictions on certain uses or disclosures, request confidential communications, receive a list of certain disclosures of your PHI, and file a complaint if you believe your privacy rights have been violated.

To exercise these rights, contact us using the information below.

By providing your mobile phone number through any web form on our website and affirmatively selecting the SMS opt-in checkbox, you expressly consent to receive text messages from Gen 3 IV Hydration & Wellness. These messages may include appointment reminders, service updates, marketing offers, account notifications, and other informational communications related to our services.

SMS consent is obtained only through voluntary opt-in on our website forms. The opt-in checkbox is not pre-selected and is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive. For assistance, reply HELP or contact us directly at 816-599-0053 or gen3iv@outlook.com.

We respect your privacy. Your SMS consent and phone number will not be sold, rented, or shared with third parties for marketing purposes. We may share your information only with trusted service providers, such as messaging platform providers and telecommunications carriers, as necessary to deliver SMS communications in compliance with applicable laws and regulations.

We do not sell or rent personal or medical information.

We may share information with licensed physicians, nurses, and medical staff involved in your care; third-party service providers for appointment scheduling, payment processing, and IT services; and regulatory authorities when legally required.

All third parties are required to maintain appropriate privacy and security safeguards.

We do not sell, rent, or share your personal information, including your mobile phone number or SMS consent data, with third parties for their marketing purposes. We may share information with service providers, including messaging platforms and telecommunications carriers, solely as necessary to provide SMS communications and related services to you.

We maintain reasonable administrative, technical, and physical safeguards to protect personal and health information. While we take privacy seriously, no electronic transmission or storage system is guaranteed to be completely secure.

Our website may use cookies and similar technologies for basic functionality. At this time, Gen 3 IV Hydration & Wellness is not using analytics or advertising cookies on this website. Cookies do not store medical information.

You may manage cookies through your browser settings.